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	<title>Wayne Priestley &#187; Applecare</title>
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	<link>http://waynepriestley.com</link>
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		<title>MBP Airport problem</title>
		<link>http://waynepriestley.com/2009/08/14/mbp-airport-problem/</link>
		<comments>http://waynepriestley.com/2009/08/14/mbp-airport-problem/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 10:48:28 +0000</pubDate>
		<dc:creator>Wayne</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Applecare]]></category>
		<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Macintosh]]></category>
		<category><![CDATA[MBP]]></category>

		<guid isPermaLink="false">http://waynepriestley.com/?p=350</guid>
		<description><![CDATA[I&#8217;ve not had much of a chance to get online lately as my Macbook Pro has been away being fixed or so I thought.
In June I started to notice problems with the connection speed between my MBP and Time Capsule.
In the beginning I thought the problem was to do with my Time Capsule, so after [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve not had much of a chance to get online lately as my Macbook Pro has been away being fixed or so I thought.</p>
<p>In June I started to notice problems with the connection speed between my MBP and Time Capsule.<br />
In the beginning I thought the problem was to do with my Time Capsule, so after a bit of trouble shooting involving formatting and changing of settings without any change I did a bit of a comparison on speeds with @PatMahon.</p>
<p>Still no joy so it was time to give Apple a call and get some use from my Applecare policy.<br />
After going over a few details of my issue with them we decided it was not a Time capsule issue as first thought but it was in fact a problem with my MBP, specifically the Airport card.</p>
<p>Getting to this conclusion was now quick or easy by any means, apart from the obvious ping tests and testing on a clean user account etc I did a archive and install of the OS, then a complete clean install&#8230;
</p>
<p>Still no improvement.</p>
<p>So off my MBP went to Apple to be fixed, all boxed up and off it went.<br />
A few days later I received a phone call from Group 8 (the company carrying out the repairs) they asked me a few questions and decided to replace the Airport card.</p>
<p>I happened to be on holiday so I had a bit of a wait until I got the MBP back.
</p>
<p>Unfortunately once I had reinstalled my account from my backup I noticed that it was not in fact fixed, it was to tell the truth now worse than before.</p>
<p>Back on the phone to Applecare and I explained the situation was now worse than before, I had one more test to do&#8230;</p>
<p>Boot from the instal DVD and ping test, this confirmed once more that it was not a software issue.<br />
I was sent a program by Apple that gathered some info and this was sent to Apple for the engineers to take a look at.</p>
<p>So here I am waiting for a reply from them to find out what is to happen next, I imagine that my MBP will be returned and ill be back to using my iPhone for a while.</p>
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